Privacy Policy
- Introduction
Welcome to Lilly-Jo Candles! This privacy policy explains how we collect, use, and protect your personal information. By using our website or purchasing our products, you agree to the terms outlined in this policy.
- Information We Collect
- Personal Information: We collect information such as your name, email address, shipping address, and payment details when you place an order.
- Usage Data: We may collect data on how you interact with our website, including pages visited, time spent, and browser type.
- Cookies: Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
- How We Use Your Information
- Order Fulfilment: We use your personal information to process orders, deliver products, and provide customer support.
- Marketing: With your consent, we may send promotional emails or newsletters about our products and special offers.
- Improving Services: We analyse usage data to enhance our website, products, and services.
- Data Security
- We take reasonable measures to protect your data from unauthorised access, loss, or misuse.
- We use secure payment gateways for transactions.
- Third Parties
- We may share your information with third-party service providers (e.g., shipping companies) to fulfil orders.
- Our website may contain links to external sites. We are not responsible for their privacy practices.
- Your Rights
- You have the right to access, correct, or delete your personal information.
- You can unsubscribe from marketing emails at any time.
- Changes to this Policy
- We may update this privacy policy. Check our website for the latest version.
- Contact Us
If you have any questions or concerns regarding our privacy policy, please contact us at contact_us@lilly-jocandles.com.